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Security

Last updated: 2026-09-24

Biometric evidence demands the highest care. This page summarizes the controls Trusty applies today.

Encryption

Encrypted in transit (TLS) and server-side encryption at rest for every biometric artifact we store.

Storage

Images and documents live in private storage, reachable only through authenticated, tenant-scoped endpoints. Evidence is never served from a public URL.

Access control

Per-tenant roles (administrator and analyst), optional TOTP two-factor authentication, and 12-hour sessions that end on sign-out, password change or suspension.

Embedding

Each client lists the domains that may embed the widget; while that list holds only the client’s own domains, embeds from other sites are refused. Sessions created through the API use expiring signed tokens.

Audit log

Sign-ins, configuration changes, views of verification details and evidence, searches, exports, erasures and manual decisions are recorded in a per-tenant audit log.

Webhooks

Each client has its own signing secret, rotatable from the backoffice. Signatures cover a timestamp and the raw body so receivers can reject replays.

Compliance

Security questionnaire available on request. Data processing agreement available on request. Designed for GDPR-aligned data handling.

Sub-processors

The third parties involved in processing are listed on the sub-processors page.

View sub-processors

Reporting

To report a security issue or request the security questionnaire, email [email protected].

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Trusty

KYC & identity verification software for digital onboarding teams.

Operated by Fersoft Technologies.

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